All shoes presented on the website are made of natural materials by the Russian brand Forever Queen. We are grateful to you for trust and happy to offer you the best!
To keep shoes appearance, we recommend the following:
It is not recommended to wear model shoes with leather soles in wet weather.
After two or three wearings of shoes with leather soles (provided that you use it on the street) you need to put a stick-on-sole.
When buying shoes, it is necessary to pay great attention to proper selection of the desired size, as in the case of a discrepancy between shoe size and your foot , there can be occurred a number of problems such as change of shoes shape, broken welds, cracks and creases.
When putting on shoes, use a special spoon, it will help to prevent the rupture of the heel seam and keep the shape of the shoe.
Do not wear the same pair of shoes every day, allow the shoes to dry and get their original shape.
It is not recommended to wear lacquer shoes and shoes with leather soles in wet, rainy and snowy weather.
Remember that the thin leather sole and lacquer can burst at low temperatures.
You should keep shoes in a cardboard box, in a bag of fabric or in a special cabinet.
FOR LEATHER, LACQUER AND FABRIC PRODUCTS.
Remove dirt, wipe with a wet soft cloth.
It is not necessary to make great efforts not to damage the fibers of the outer layer of the material. Then recommend dry and process products (shoes).
It is necessary to use special care products for lacquer products.
FOR PRODUCTS MADE OF SUEDE, VELOUR, NUBUCK.
Brush to remove dirt and straighten the pile with a rubber brush.
It is not necessary to make great efforts not to damage the fibers of the outer layer of the material. Treat the clean surface with a product for the care of suede and velour.
When wearing shoes, we recommend that you comply with the following conditions:
Model shoes and shoes made of thin leather should not be worn on gravel, crushed stones which are posed to anti-icing reagents or technical salt.
It is not recommended to wear shoes with a sole made of genuine leather without stick-on-sole , as well as model shoes with a top made of suede, velour and other fabrics that meet the modern trend of fashion in rainy weather.
Changing the color of a shoe top in contact with water is not a defect.
Please note that model shoes cannot be recommended for people with foot changes (flat feet, bones, severe swelling), as this leads to uneven loads on shoes, claims will not be considered
If you wear model shoes on water, snow, in wet or snowy weather, in severe frost and did not take into account all of the above recommendations, you violate the rules of wearing and care, we do not accept claims for quality.
The warranty on the heels, insoles and accessories does not apply.
Please note that during the operation of leather shoes, it is possible to have lining coloring associated with the use of natural, environmentally friendly dyes, and it is not a defect.
At the beginning of wearing shoes before the onset of the corresponding season, we do not accept claims for quality.
